This is what some of my clients and colleagues say about me.

"The best service designers need intelligence, the ability to rapidly understand complexity and adapt to new business and operational paradigms. Against this, they need a powerful commitment to user needs and the ability to translate them into the frictionless design of services. When you add to those skills the ability to inspire and take a team with you, you have described Maire. A talent I hope to be able to work with again and again." (Client, 2021)

Chief Innovation Officer, Surrey Heartlands Health & Care Partnership (with NHS)

"I can't recommend Máire highly enough for any Service Design role - leadership or day-to-day execution, or a blend of the two. Any design problem, no matter what organisational or political complexities are involved - Máire is your woman!" *Design Architect, Surrey Heartlands & Healthcare Partnership." (Client, 2021)

Design Strategist, Surrey Heartlands Health & Care Partnership (with NHS)

"Maire joined the team as we were looking to make transformative change to our product offering. She is a quick learner, brings a lot of fresh ideas, and executes the plan. She is a collaborative partner and she is excellent at documenting her well thought out plans." (Client, 2020)

Product Director (Entity Insights & Due Diligence Service), Lexis Nexis

"Strategic, pragmatic, collaborative and insight driven, Máire was instrumental in delivering a number of complex B2B projects we worked on together in the information services and analytics space. I would very much look forward to working with her again." (Team member on client engagement, 2019 - 2020)

UX & Product Design Lead, Lexis Nexis

"Máire brought a real boost of energy and commitment that our product needed. Under Máire's leadership we began to understand more deeply the differing behavioural types of user we had using our product and the different pain points for each. The framework that Máire helped create quickly became a mainstay of our product discovery process and adopted beyond just our group." (Team member on client engagement, 2018 - 2020)

Product Manager (Media Intelligence Service), Lexis Nexis

"Máire has a rare skill of being able to help her clients build the capabilities so they can continually deliver new innovations to their customers." (Associate Consultant on a digital transformation programme for a major media client, 2014 - 2016)

Head of Media Consulting, Cognizant Technology Solutions (UK & Ireland)

"I brought Maire into Evaluate to help us with redefining our Customer Experience and turning the strong relationships we have with our clients into a competitive advantage. Maire worked with Evaluate's Customer Services and Product Management teams over a period of 6 months and has transformed the way we engage with our clients and how we infuse our product development process with client insights by defining and implementing new processes and coaching team members. Maire's highly energetic, intelligent and personable approach have made a real difference to our organisation and I highly recommend her." (Client, 2014 and again 2015 - 2016)

CEO, Evaluate