About

About

I help organisations identify new opportunities for growth, develop new services and build capability so they can innovate and change.

I have been an independent contractor since 2014 and am currently based in London.

Successful track record

  • I have worked on award winning programmes with leading organisations such as Surrey Heartlands (Health & Care partnership with NHS), Lexis Nexis, HM Courts & Tribunal Services, BBC Monitoring and Evaluate.

Human-centred Approach

  • I approach problems from the perspective of real people and deliver product, service and organisational design solutions that resonate and engage.

Systems Thinking

  • I seek to understand the the dynamics underpinning complex problems so that I can understand the wider change implications and deliver intended benefits.

Behaviour change

  • I coach individuals and teams to elicit and exploit new insight and elevate their performance (experienced Gestalt practitioner)

Topics of interest

  • Media and information integrity (dark patterns, false actors)
  • Community health
  • Life-long learning

Positive Social Impact

  • I am a trustee and board member of Growing Against Violence, a London-based charity which works to prevent and protect against violence and exploitation of children, by children
  • I am a Fellow of The Royal Society of Arts (RSA).

For more details please visit me on LinkedIn

See What My Clients Have To Say

"Maire joined the team as we were looking to make transformative change to our product offering. She is a quick learner, brings a lot of fresh ideas, and executes the plan. She is a collaborative partner and she is excellent at documenting her well thought out plans." (Client, 2020)

Product Director (Entity Insights & Due Diligence Service), Lexis Nexis

"I can't recommend Máire highly enough for any Service Design role - leadership or day-to-day execution, or a blend of the two. Any design problem, no matter what organisational or political complexities are involved - Máire is your woman!” *Design Architect, Surrey Heartlands & Healthcare Partnership." (Client, 2021)

Design Strategist, Surrey Heartlands Health & Care Partnership (with NHS)

"Máire brought a real boost of energy and commitment that our product needed. Under Máire's leadership we began to understand more deeply the differing behavioural types of user we had using our product and the different pain points for each. The framework that Máire helped create quickly became a mainstay…

Product Manager (Media Intelligence Service), Lexis Nexis

"Máire has a rare skill of being able to help her clients build the capabilities so they can continually deliver new innovations to their customers." (Associate Consultant on a digital transformation programme for a major media client, 2014 - 2016)

Head of Media Consulting, Cognizant Technology Solutions (UK & Ireland)

"I brought Maire into Evaluate to help us with redefining our Customer Experience and turning the strong relationships we have with our clients into a competitive advantage. Maire worked with Evaluate's Customer Services and Product Management teams over a period of 6 months and has transformed the way we engage…

CEO, Evaluate