Máire helps organisations build new capabilities and elevate organisational performance, starting with the relationships they have with their customers.
Human-centred holistic approach
Máire develops programmes that help organisations identify new opportunities for growth, build innovation capability and develop a continuous change and innovation mind-set across management and operational teams.
Service design that delivers positive social change
She is a fellow of The Royal Society of Arts (RSA) and a board member and trustee of Growing Against Violence, an award winning charity which delivers health and safety programmes to school children to prevent and protect against peer-to-peer violence and sexual exploitation.
Successful track record
She has worked with leading global brands and consultancies:
- Three years at Thomson Reuters where she transformed their customer experience model
- Six years as a principal consultant for an international consultancy firm and delivered substantial uplifts in revenue, loyalty and advocacy for my multi-sector clients
- Two years on the BBC's Digital Transformation programme early in her career
She is currently based in London.
For more details please visit me on LinkedIn