Máire helps organisations build new capabilities and elevate organisational performance, starting with the relationships they have with their customers.

Human-centred holistic approach

Máire develops programmes that help organisations identify new opportunities for growth, build innovation capability and develop a continuous change and innovation mind-set across management and operational teams.

Service design that delivers positive social change

She is a fellow of The Royal Society of Arts (RSA) and a board member and trustee of Growing Against Violence, an award winning charity which delivers health and safety programmes to school children to prevent and protect against peer-to-peer violence and sexual exploitation.

Successful track record

She has worked with leading global brands and consultancies:

  • Three years at Thomson Reuters where she transformed their customer experience model
  • Six years as a principal consultant for an international consultancy firm and delivered substantial uplifts in revenue, loyalty and advocacy for my multi-sector clients
  • Two years on the BBC's Digital Transformation programme early in her career

She is currently based in London.

For more details please visit me on LinkedIn

See What My Clients Have To Say

I brought Maire into Evaluate to help us with redefining our Customer Experience and turning the strong relationships we have with our clients into a competitive advantage. Maire worked with Evaluate's Customer Services and Product Management teams over a period of 6 months and has transformed the way we engage…

Alexander Karle, CEO, Evaluate

"Maire's highly energetic, intelligent and personable approach have made a real difference to our organisation and I highly recommend her."

Alex Karle, CEO, Cognizant

“Máire helps clients build new capabilities so they can continually innovate around their customers.”

Head of Media Consulting, Cognizant

"Maire worked with Evaluate's Customer Services and Product Management teams and transformed the way we engage with our clients."

Alex Karle, CEO, Evaluate